Overpaid into escrow account

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Kerry

• July 11, 2016 15:37

I have accidentally deposited the amount I want to pay for a job into escrow twice but don't know how to remove some of the money donut isn't all deposited into the other persons account.

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• Official comment

  

  Permanently deleted user

  • July 12, 2016 09:58

  Hi Kerry,
  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Sabrina

  • July 11, 2016 15:51

  Hey Kerry

  How did you go about doing it twice? The system usually wouldn't even allow that, so are you sure it happened?

  Also, please note that the Escrow system is with PPH and NOT the freelancer. Therefore, they cannot get any of the money until you authorise the release of payment after they submit an invoice.

  If you are ever unsure about what is in Escrow, or have issues like this, you should contact support@peopleperhour.com

  However, the system usually won't let you deposit more than the accepted proposal price

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  Lee

  • December 10, 2018 15:42

  I have paid £70.00 into the escrow account by accident. I have already paid this project how can I get my money back.

  Please let me know.

  Regards,

  Lee Marks.

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  LEIGHTON

  • February 02, 2019 11:42

  Somehow the payment system became confusing and for a £100 job I paid

  £55.60 deposit

  £10 for 'urgent' status

  then 

  £55.60

  £110.60

  There is therefore too much money in my escrow account. I paid by mastercard.

  the work is complete - I haven't had the invoice form the freelancer yet, but I don't want to pay twice

  How do I get the extra refunded? 

  Leighton

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  FRANCISCO

  • May 18, 2019 19:13

  I have similar issue

  I accepted an offer  I paid $30.00 the went into the scrow

   

  when I want to paid  I accidentaly deposit $30.0  into the  scrow again

  What I want to do  paid the programmer $30 and  recover my other $30

  thanks a lot

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