does your payment team doing their investigation fair and right?

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nor karen

• May 31, 2016 12:51

your payment team ont do their investigation fair and right.Im a victim of their poor services and delaying tactics.Middle of May 2016 before i accepted any job I already submitted all my proof of identities since Im using my muslim here at pph and all my identifications are under my philippine name(my birth name).I have submitted also govt ID that shows that my muslim name and Philippine name with phil passport# is just one person.I submitted this batch of identifications and other proofs twice or thrice already.Then today,got another rejection and investigation from payment team,which was very unclear to me.Now asking me to submit my paypal profile.I requested to transfer my payments to my payoneer account not to paypal.Does your payment team really knows how to evaluate and investigate?or this is just a delaying tactics of pph?
To expediate your investigation,I removed my paypal account and I retained my Payoneer Account.Whats next?what will be your another reason for holding my money?.Yesterday they said payment team not available to transfer money,then today got this message..Check it out if really have sense.Heres the message..a copy paste message fof your payment team,sending it to me without checking it out if they are making sense.::Dear Nor karen,

Thank you for uploading your verification documents.
Please note that your karen payoneer acct may 2016.pdf document was rejected for the following reason: Please provide a PayPal statement showing 'Profile' details for your account.

Please review your documents again and upload once more on our platform.To avoid unnecessary delays, please provide all your identification documents, making sure that a statement or screenshot is provided for EACH withdrawal or deposit account that has been added to your PPH account.

Thanks,

2

• Official comment

  

  Permanently deleted user

  • May 31, 2016 20:01

  Hello nor

  Thank you for your message.

  We are pleased to let you know that our payments team processed your withdrawal request and funds are transferred to your account. You may check it in your transaction's page. Hope your issue has been resolved.

  Please let me know if I can help you with anything else.

  Thanks

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• 

  Mohammed

  • May 31, 2016 13:57

  contact support, open new request and explain your problem they will help you, remove your email from here...

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