Client wants to get away with my money simply because i am new and aint familiar with the site

Follow

Auther

• June 04, 2016 06:28

I sent aproposal for a job and a client replied with an assigned article of 500 words to be written. After finishing to write he replies with some other assignment and later says the word had palgiarism or something and am sure it didnt. I dont know the procedure for getting my money since we had agreed on $15 for the job. U discovered that my proposalwas still pending and when i asked him, he went silent to date .This happened yesterday.Please help a newbie, Thanks

0

• Official comment

  

  Permanently deleted user

  • June 07, 2016 11:16

  Hi Auther,

  Thank you for your message.
  I'm very sorry to hear about this.
  It's unfortunate to hear that you have been in this situation. Please note that we always request sellers never to start or deliver the work before their proposal is accepted in the workstream because PPH does not have the ability to compensate for the work done when funds are not available in the escrow. As such we may not be able to assist you in getting funds from the buyer.
  In future, please make sure that your proposal was accepted in the workstream before you start the work for them.
  Apologies for the inconvenience caused by this issue and hope you won't have similar experience in future.
  Please let me know if I can help you with anything else.

  Comment actions Permalink
• 

  Mohammed

  • June 04, 2016 13:18

  Hello, you shouldn't start working or deliver anything , only when your proposal is accepted and escrow funds deposited.

  If money is already in escrow , and you delivered work, you can raise invoice.

  Better to read the entire terms page.

  0

  Comment actions Permalink
• 

  Auther

  • June 04, 2016 14:21

  I didnt know...i feel wasted

  0

  Comment actions Permalink
• 

  Mohammed

  • June 04, 2016 14:24

  report the client , contact support about this

  0

  Comment actions Permalink
• 

  Auther

  • June 04, 2016 14:43

  I have.just waiting for their response.would not like this to happen to another newbie.

  0

  Comment actions Permalink
• 

  Thirdy

  • September 08, 2016 08:14

  hello PPH. 

  i finished a job and sent the finals files to him. I accepted a low pay for that job. Im a newbie here. I have funds in my escrow. but it says seller escrow is always inactive for 15 days now. The client wants a refund although I finished the job. it took me 8 hours to finish that. please help. I'm really upset about it.

  0

  Comment actions Permalink
• 

  Mohammed

  • September 08, 2016 08:16

  If money is already in escrow , and you delivered work, you can raise invoice.

  Contact support.

  0

  Comment actions Permalink

Please sign in to leave a comment.