Problem: pending bank account

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Nuria

• July 22, 2016 08:23

Hi,
I uploaded all requested documents from my bank account. I can not get paid because is "pending". How long does this process?

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• Official comment

  

  Permanently deleted user

  • August 23, 2016 14:11
  • Edited

  Hello Nuria

  Thank you for your message.

  We are glad that you have provided documents. We have now forwarded your documents to our payments team. We hope they will verify it and approve your account as soon as possible. Hope this helps.

  Please let me know if I can help you with anything else.

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  Kevin

  • August 22, 2016 10:06

  Hi Nuria,

  I have exactly the same problem and nothing seams to be moving forward and I need the money from my account. Can someone please help me

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  Permanently deleted user

  • August 23, 2016 14:13

  

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  James

  • August 29, 2016 16:56

  I have the same problem and I was wondering when my funds will be available? if someone could help me that would be great!

  Many thanks 

  James

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  John

  • September 08, 2016 10:23

  I have the same problem too!  It only asked me for a bank statement. I uploaded the bank statement. But there was no message saying "thanks, we've got everything we need, we just need to verify it and it will take up to x hours/days".

  Nor was there a message "thanks, but you also need to upload other documents".

  On the Bank Account page it says pending, and it shows the uploaded document.

  When I try to withdraw - I get the pop up warning: "

  To help us verify your account and ensure complete security of your information we need you to send some identification documents. here

  "

  VERY CONFUSING!

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  Flavius

  • September 09, 2016 21:56

  same problem...we need help "PPH"

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  Hassaan

  • September 10, 2016 07:43

  Hello PPPH Team ,

  I provided all the information , regarding bank account and proof of document , but unfortunately status is still pending .

  kindly do the needful ,

  Thanking you

   

  Best Regards

  Hassaan

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  Permanently deleted user

  • September 11, 2016 12:26

  Hi John, Flavius & Hassaan,

  I have notified our payments team regarding your issue and let you know as soon as possible. Hope this helps.

  Please let me know if I can help you with anything else.

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  Prisca

  • October 07, 2016 09:48

  Hello PPH, 

  
  I have the same problem, my bank account is still pending and I would like to withdraw my money in the next days.  
  
  Would you be able to confirm my bank account asap?

  
  Many thanks, 
  Prisca

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  Matthew

  • May 03, 2017 13:53

  Hello People Per Hour.  

  I too have a 'pending' status on my bank details which means I cannot raise an invoice until this is resolved.  Please help!

  :)

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  Bavan

  • April 14, 2018 16:06

  Hello there, 

  I am unable to withdraw to my bank account, it seems both bank and PayPal account both are in a pending status.

  Please resolve this.

  Thanks 

  Bavan

   

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