I uploaded my profile video but it didn't save. Is it lost?

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Harrison

• July 22, 2016 17:41

I uploaded my profile video but it didn't appear to save to my profile, I can't find it, and I can't import it into Hourlies. I did it less than 24 hours ago. Does it take a while to appear?

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• Official comment

  

  Permanently deleted user

  • July 25, 2016 12:43

  Hi Harrison,
  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Shant

  • November 30, 2016 15:55

  I am also having the same problem.

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