Love the new "instant messaging". BUT
And its a big BUT.
It encourages shorter, single lined messages and responses. Which is great. But I don't need to receive an email notification whenever a client says "Thanks!".
If you see where I'm coming from.
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Official comment
Hi Aidan,
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.Comment actions
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