Funds have been sent to bank account but I did not received it yet even after 7 working days

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Praveen

• June 30, 2016 14:23

Hi Team

My transactions list shows that my withdrawal request of £675.35 has been sent to my bank account on 21-June-2016. However I have not yet received the amount in my bank account.

Can you provide me any information on this.

Also, can I have the following details for this payment that was made by PPH:
- Transaction Reference Number
- Payment Receipt from your bank through which you transferred the amount to my bank
- Name of the Bank from which transfer was made and its Location

Above information will help me out in checking the details of this transaction from my bank at my end.

Best regards!
Praveen Tiwari

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• Official comment

  

  Permanently deleted user

  • June 30, 2016 18:19

  Hi Praveen,
  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Praveen

  • July 01, 2016 03:07

  Hi Kelly,
  Thanks for reply. Well, I can see that whatever payments that I have withdrawn to my paypal account are received by me in hardly 2 to 3 working days.
  However, this withdrawal request of £675.35 on 21st June is not yet received in my Bank Account, although you have sent it to my bank account.

  I need any related information as soon as possible.

  And please provide me above mentioned documents (if possible) so that I can ask to my Bank as well giving them some references of the transfer done.

  Thanks in advance!

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  Mohammed

  • July 02, 2016 02:21

  I use payoneer GBP card linked with Barclays account, I receive payments always within 3 days, register and receive $25 bonus when you load your first $100

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  Permanently deleted user

  • July 03, 2016 11:30

  Hi Praveen,

  I have created a follow-up ticket for you and added your questions to the ticket. Please let me know if I can help you with anything else.

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