Urgent: Unable to Withdraw Approved Funds - Need Assistance

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Omar

• October 03, 2024 11:53

Hi,

I'm experiencing an issue with withdrawing the money I've earned on PPH. I've provided all the required documentation, and PPH has confirmed that it is approved. However, when I attempt to withdraw my funds, I am repeatedly prompted to verify my documents, which are already marked as approved.

I've reached out to customer support twice but haven't received a response yet. I need to access my earnings as soon as possible. Could someone please assist me with this?

Thank you!

2

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  V

  • October 07, 2024 11:01

  I am experiencing the same problem. It's been 6 days and no reply from support. 

   

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  Janier

  • October 09, 2024 06:02

  I encountered the same problem but I haven’t re-verified documents. Where should I go to do it?

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  V

  • October 09, 2024 07:41

  It's sorted now. The support team re-verified the documents and everything is working fine. Tickets need to be raised, and they will be verified automatically.

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  Omar

  • October 12, 2024 22:38

  Hi,

  Glad to hear you were able to withdraw your funds! How did you get the support team to re-verify your documents? I’ve raised several tickets but haven’t received any response. My documents are showing as verified, but I’m still unable to withdraw my funds.

  Any advice would be greatly appreciated.

  Thanks!

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  Dean

  • October 17, 2024 05:44

  I also have the same problem. The freelancer support from PPH is awful. No response to support tickets for nearly 3 weeks now.

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