Why do you always make the freelancer suffer?
I recently got email from PPH that I had an active workstream and if I don't perform some action then the job will be cancelled and the escrow money will be refunded to the client. So, my question is why do you always chase the freelancers? Does it not matter for you who is causing the delay?
I completed the project from my end months ago. But the client is giving some silly small reasons for delay and making me wait. He doesn't want to proceed from where I completed. I always write to him. What do I supposed to do?
You can see in the workstream the last messages are always mine. You can see my profile. 80+ reviews with all 5 star cannot be a joke and you can imagine my performance. There is not my fault or any delay from my side. I spent my time on the project and completed it. Then why should I get the email from PPH team about refunding the money to the client?
Do you ever send the same email to the customer saying if they don't perform any action within a limited time then the project will be marked as completed and money will be released to the freelancers. Then I want to see the results.
Hope to hear from you.
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Official comment
Many thanks for your message.
I have looked in your account and can see your issue is now solved. Please let me know if I can help you with anything else.Comment actions -
Similar thing happened to me and even worse, Money was refunded automatically and blindly -due to workstream inactivity- even after 3 disputes and refund rejection, funny , they reject refund for a reason then they refund without reason. there are some loopholes in here...
Lesson is to either keep the Worksteam active, or raise invoice, if clients won't respond within 7-15 days bingo money will be released, another loophole.
For your next eternal projects consider milestones.
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