withdraw to bank account - ID rejected

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Rebecca

• December 02, 2016 15:21

hello,

I have uploaded a bank statement which clearly shows my name, account number and sortcode but have just received notification that it has been rejected.

I'd like to know what I need to change/upload now as that is all that was requested to be shown?

Thanks,

Rebeca

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• Official comment

  

  Permanently deleted user

  • December 07, 2016 10:49

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

   

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