Re: Your payment for Invoice ID - 1376586-1 wasn't approved

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Craig

• December 09, 2016 19:23

Hi PPH!
So today I received an email from you, informing me that my payment wasn't approved. The second email I got from you, asked me to send you my documents for verification. I did it; I sent you my documents.
My questions are:
Have you received my documents?
How long does it take for me to go thru your verification process?
Is it one shot deal or do I have to go thru all of this every transaction?
Have a good one,
Craig.

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• Official comment

  

  Permanently deleted user

  • December 12, 2016 11:14

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Verification takes 3 working days.
  Please let me know if I can help you with anything else.

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