Withdraw issue

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Gourav

• February 20, 2018 09:09

Hello,

I've made a withdrawal to my approved paypal account. it should takes 48 hours but now it have been showing pending for more then 3 days. Can you help me what the issue is going on and why my payment is still pending.

Thanks,
Gourav

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• Official comment

  

  Permanently deleted user

  • February 21, 2018 11:40

  Thanks for your messages

  Our Products team informed us about a temporary glitch on our system that it seems to have been resolved now. 

  Please let me know if I can help you with anything else.

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  Megan

  • February 20, 2018 09:26

  Lot's of people in the same boat - some have had a message to say payment will be today. But it might not be.

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  Craig

  • February 20, 2018 09:42

  Hi Megan, did you get a message this morning? I have not heard anything, shocking

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  Megan

  • February 20, 2018 09:51

  Nope - no message yet. I can't believe the attitude actually. What is so hard about sending out an email to all sellers to let them know there is an issue?

  I've been posting here on all the threads I can find to try and keep people advised myself. 

  Maybe I should send an invoice to PPH for my time.

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  Craig

  • February 20, 2018 09:55

  The customer service is abysmal.

  It's a waste of time, I went for it all guns blazing the last time, ended up with 10 credits, ha ha. Was told then that the Customer Support was getting a major overhaul and would be massively improved in a couple of months....it's still the exact same.

  I said at the time just put out a tweet or an email telling us about the issue and what was being done, it would stop all of us bombarding them at same time, but they know better.

  I think we should start a sellers group where we can go team handed rather than 1 at a time cannon fodder and tackle the customer support issue head on as it is simply not anywhere near good enough

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  Craig

  • February 20, 2018 10:02

  This is what really gets on my nerves, just put out a tweet about making pretty leaves instead of letting us know about issue....All they want the world to see is how perfect life is

   

  Getting angry now aaaargh

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