Payment Withdrawal Issue from 15th feb 2018 (pending state)

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Sobia

• February 24, 2018 11:17

Hi,

I am facing a problem that on 15th feb 2018. I placed withdrawal request to my paypal ids. As always i do that, but payment not arrive and return back to my account on 20th feb 2018. I placed withdrawal reqeust again on 21st feb 2018 and still request is in pending state. can you pls check and resolve my that issue.

Thanks
Sobia Mehmood

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• Official comment

  

  Permanently deleted user

  • February 26, 2018 10:02

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Renata

  • March 01, 2018 21:11

  Hi Sobia

  I am facing the same problem of getting paid by PPH and it is so stressful that I told their customer support team that I am afraid that I will get a panik attack. I got so sick because of not getting paid and not receiving any help from customer service and no one escalating my case, that I have to spend my days indoors in bed. I also lost my appetite and am quite dehydrated. I have several open tickets but nothing is happening. I am scared that PPH will keep my money. I have been waiting for several weeks now to get paid.It is just awful. 

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  Kashif

  • March 05, 2018 02:13

  Hi Kelly!

  I am facing the same problem that i first placed the withdrawal request on 15th feb from PPH to my PAYONEER account and after pending for 5 days that is on 20th the money returned back to my PPH wallet. fair enough it was told that there is huge overload and technical issues.  

  Once again after waiting for some time, i have issued another WITHDRAWAL of $700 from PPH to PAYONEER on 28th feb and after 5 days it still says pending. can you help as to expedite or resolve this as i am in great DISTRESS now ..

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  Parth

  • March 19, 2018 13:45

  Hi Renata / Kashif,
  
  Did either of you get paid as yet?

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  Kashif

  • March 19, 2018 17:27

  hi kelly!   

  thanks for asking, yes after remaining pending for 12 days i.e 28th feb to 12 march, it was finally paid with the support of Mr Sakkis, his response time was quick and information was dead correct. previously Mr Suresh was handling the issue and unfortunately the response time of my messages and his information was not accurate or and i was really depressed initially.

  However "ALL IS WELL THAT ENDS WELL"

  take care

  kashif

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