Client paid deposit. Task complete. How do I ask them to pay rest of invoice?

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Carly

• February 26, 2018 20:17

Hi,

I completed the task before the client paid the deposit.

They've just paid the deposit but I now want to mark the task as complete and raise the rest of the invoice.

How?  I can't see where to do this?

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• Official comment

  

  Permanently deleted user

  • February 28, 2018 12:02
  • Edited

  Hello Carly.
  
  I believe there is a mix up regarding Depositing funds in Escrow and Raising an Invoice in order to get your payment, by your side. 
  
  When the Buyer is accepting a proposal, they deposit a partial amount of the agreed payment in Escrow. Think of Escrow as the middle person holding on the funds until the Job is done. Then, once the Seller delivers the tasks, they should raise an Invoice in order for the Buyer to accept and for the funds to be released to them. 
  
  So, when you raised the Invoice, you thought that the whole amount would be credited to you, when in fact the amount you requested to be paid is the remaining amount of £12.50. In order to receive the complete payment, you just need to raise another Invoice for the amount of £37.50 - once the Buyer accepts the payment, the funds will be available to you PPH balance, as always.
  
  Additionally, you are kindly advised to revisit our Help Guides in order learn more about Raising an Invoice and Escrow account.
  
  I hope this cleared out some things for you.

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