Buyer doesn't respond

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Maria

• March 14, 2018 14:00

My client has received my final designs on Monday. Today is Tuesday and he hasn't even replied to me while being online.

I'm at a stage to raise an invoice, but first I ask him if we need any amendments.

No response, not even my msgs seen by him.

Could you please advice what to do?

Regards

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• Official comment

  

  Permanently deleted user

  • March 16, 2018 11:06

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Lisa

  • May 21, 2018 08:48

  This is really annoying...

   

  You keep telling people that you've raised a ticket and the rest of us don't see if the issue was resolved and how!

  I have the same problem with Maria. Can you please post a guide or something, saying what to do then a buyer doesn't respond? 

  You have a relevant guide for Byers 

  • I haven't heard from the Seller, what should I do?

   but you don't have one for Sellers! 

   

  Or at least reply to Maria here, so the rest of us can see what to do?

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  HOPE

  • May 04, 2019 08:21

  Hi Lisa,

   

  Did you ever get a response to this?

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