My account was debited for a proposal twice and days after the proposal has been finished.

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Kate

• March 28, 2018 19:33

Hello

My Access bank account was debited for a proposal fee that has already been deducted on the 20/03/2018 for the fee for accepting a proposal from one Osolake S of $10. 

This evening 28/03/2018 I was also debited of the same amount. Making my debited transaction twice. 

Please,  kindly help me look at it and refund the said amount back into my account. 

Thanks. 

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• Official comment

  

  Permanently deleted user

  • March 30, 2018 10:54

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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