Payment issue - cannot pay the invoice

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Agnes

• May 09, 2018 08:09

Hi there, I am trying to pay for either proposal or invoice, it says payment was successful yet the balance was not cleared!

 

I can send you screen capture to see.

 

Please look into the  issue and let me know asap.

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• Official comment

  

  Natalie

  • May 09, 2018 14:19

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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