New seller fees July 2018
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David Jun 4, 14:45 EEST I have a question about the new service fee structure PPH are introducing on 1 July 2018. If I have jobs paid for more than 1 client totalling more than £500 - say two clients paying me £400 per job, will I have to pay 20% on each job? This is sometimes the case. In the past when I reached the magic £500 I paid the lower fee (lower than the new 7.5%) irrespective of how many clients or job needed. As you know, most jobs are one offs on PPH. Seller have no control over gaining repeat business. So for the life of me I don't how they can validate these changes will benefit the PPH seller community. Sounds like we are going to be worse off and paying even more commission. Again. |
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Agreed. I can't afford to pay so much of my fees in commission. It's hard enough having to make a competitive bid to get the work with the commission so high. This is the last straw. Let me know if you find anything worth looking at. You sometimes wonder why you bother.
Good luck my friend.
David
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Agreed - definitely much worse off - most of the work we do on here is once off which means you will never reach the £500 threshold with most of our clients to go to lower percentage. If you don't look after your freelancers they will go elsewhere.
PPH - I strongly suggest you revisit this decision to find a more reasonable solution - we all need to make a living but I feel this is reaching a point where it is no longer viable for me to pitch on the smaller jobs which means you exclude your buyers from accessing the best talent.
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Hi Adele
It is clearly a bad move and I think it will cause people to look elsewhere for work. It's also forcing me to up the cost of my proposals to account for the disproportionate amount of commission PPH now take. In fact, I feel I am wasting my time as clients are rejecting them. Small jobs are no longer viable, as you say. So looks like we are Munsun'd whatever we do. Time to leave I think.
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Hi David, totally agree, I actually went and worked out what the difference in commission would be for work I did in May based on the new system versus the old system and it almost doubled! Really bad move on PPH's side. I sent them a message and got what I assume is a standard response, it will be better in the long run etc etc. This site has lost it's integrity. There is money to be made for all - just do so fairly.
I also said to my business partner we'll have to increase what we charge, which is what I think PPH is hoping for to be honest.
I doubt the CEO will read this but I really hope he/she does.
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I think there should be some kind of loyalty scheme, whereby a sellers total income or rank is taken into account.
I could easily shift platforms with all the work I've done here, my portfolio is bursting at the seams. like many, a lot of my jobs are one offs, even when they repeat, I rarely make £500 from a single buyer.
I know they must spend a fortune on ads but how can they justify 20% + VAT of a sellers income, it is completely unfair as many have no other choice, especially when you have spent so long building a reputation.
I like the platform, but I will be investigating alternatives
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