Change The Fee Structure BACK Petition
petition HERE
PPH have released a new fee structure starting July 2018 accompanied with an email telling us that fees are actually reducing, not increasing - this is not the case.
Freelancers work tirelessly on PeoplePerHour to make an impact and create a name for themselves and PPH WAS a good platform to do this on, up until recently, where the following fee structure was introduced on a buyer basis rather than overall billings.
The new structure dictates that 20% service fees will be applicable with every buyer up until a point where billings for that buyer reach £500 where the service fee will then drop to 7.5%. Only when a freelancer bills a whopping £5000 with an individual buyer does that fee finally fall to 3.5%.
This fee structure is borderline scandalous at it makes it incredibly difficult for freelancers to make money on the platform - regardless of what CERT you are.
PPH pushes it's 'hourlie' service which is meant to be a 'quickfire' service in which we can work with buyers on fast / rapid contracts with deadlines. This means a tonne of freelancers income comes from many buyers in the duration of a month with a one off service. Now, all of these quick fire hourlie sales will be subject to a 20% fee. If we include VAT in this - that's 40% before we even see an income. This is wholly unacceptable - and borderline abhorrent.
PPH claims that the new structure is backed up by feedback from its freelancers. I for one and all the undersigned would love to see this research - as from all the other TOP CERTS I've spoken to that have billed hundreds of thousands on the platform drastically disagree with the new structure.
PPH you said that the fee structure wouldn't change. We didn't want the change. It's left us reeling and out of pocket and you need to sort this out as soon as possible or, I for one, will be leaving the platform.
20% for the first £500 billed and 5% thereafter for freelancers that aren't applicable to the 15% and 3.5% thereafter.
The structure is scandalous, unrealistic and will inevitably drive freelancers to other platforms.
SORT. THIS. OUT.
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Please reconsider the sliding fee scale PPH.
I agree with Jamie's points above regarding the matter, a handful of people are having their say in forums, but there are thousands more unheard voices around the globe who probably feel so powerless that they won't even speak up against it.
We get you need to make money too, but it's just the amount you're taking for the service you're actually providing doesn't quite tally with this new change.
You created this 'ideas' section for a reason, you are only as strong as your freelancer community and we'll remind you that you are by no means the only platform. Someone could open a platform the exact same tomorrow with only 5% fees on any project and the game would be over.
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Very unahppy with this. As a PPH'r who has been on here for 10+ years this is yet another kick in the teeth for my efforts. Clearly PPH have identified that most jobs are one offs or short in duration and will not reach £500. I have very few that go over. Twenty percent is a huge commission to have to pay for what twill turn out to be most of the time. This is grossly unfair.
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This is a way to copntact Xenios direct:
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Hi I totally agree with Jame, Scott and Amanda. There are a lot of things wrong. I always feel as if I am going to be penalised when something goes wrong. I have to charge VAT and with PPH fees imagine trying to make any money from this. I do less and less here and I am sorry as it was important in creating my business in 2011. Why would I ever put my contact list on PPH? The whole idea of having to use 3 bids for a "high value" job that might be £375 for a gazillion articles? It's madness. I am happy to support the platform as I do owe it a lot but the business modus operandi needs a serious overhaul. The clients need educating regarding prices - we do not work on Fiverr so fees should reflect the professional approach we all adopt. Completely fed up with these new changes and my efforts will have to go elsewhere. After 7 years that's quite something I guess...well, for me it is.
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I had not received this notification, but I agree this is making it impossible to make any money here.
I had logged on here to suggest that they make it clear if a price includes VAT or not, instead of me having to point it out. UK companies (and I mainly deal with companies on here) can claim that back, but at first glance it appears that I am more expensive to start off with.
Now moving to the upwork pricing model is pricing me off the site. There are new freelancer sites out there who don't do this punitive charging.
It is the customers that lose out in the end as the quality end will leave the site and go elsewhere.
I have uncovered some good clients on here, but there are a lot of people wanting the impossible for next to nothing. -
I agree. For someone who's income fluctuates here on PPH it only means I end up paying whopping 20% every month! It is greed ran practice with no benefits whatsoever. I don't see how it works for regular person unless for big team of freelancers that work for a single account . You add another 20% VAT and 40% total goes off your earnings.
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anyone saw the cashback thing ?
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