Buyer not responding

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Esmeralda

• July 09, 2018 10:47

The buyer accepted my proposal, paid the deposit and I've supplied various concepts of artwork where one was approved.  On asking for further details to include on the rest of the artwork i.e business cards the buyer went silent.  I have subsequently sent more than 5 follow up messages on the workstream but the buyer just isn't responding.  I now cannot complete the job or raise and invoice or close the workstream.

1. How can PPH assist

2. How does this affect my ratings

3. What do I do now

Thanks in advance

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• Official comment

  

  Natalie

  • July 11, 2018 08:33

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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