Money left PPH but didn't appear in Paypal!

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Catherine

• February 08, 2020 09:09

I just withdrew some money from my PPH wallet- so now my wallet shows £0.00

It didn't appear in my Paypal account so that also shows £0.00

Where did my money go??

It is Saturday, does that make a difference? I'm worried now that the money has been lost in transit!

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• Official comment

  

  Natalie

  • February 12, 2020 08:59

  Hello,

  Thank you for your message and I apologise for the inconvenience you are having.

  I have now opened a ticket with our customer experience representatives and they shall proceed and email you in order to help you out with your case.

  Thank you for your patience.

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  Adam

  • February 08, 2020 14:39

  If you withdrew it today it won't be processed till Monday lunchtime

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  Catherine

  • February 08, 2020 15:10

  Ah right. The other times I've withdrawn money it's gone straight in, so I thought something was wrong this time. Thanks!

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  Catherine

  • February 10, 2020 12:38

  It's Monday lunchtime...the money is still not there...hm...

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  Catherine

  • February 12, 2020 12:06

  Hi Natalie

  Thanks for replying. The money turned up about 2.30pm on Monday after I had a chat with the Live Chat Support, who advised to withdraw money on a week day before 12pm for same day arrival at Paypal.

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