client not responding

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Bernie

• February 24, 2020 21:59

I started work on a project for a client several weeks ago. After starting work on the project, the client advised they would "touch base tomorrow" regarding some changes. This was now 2 weeks ago and I am still awaiting their response. I've sent several follow up messages and have not received anything back. How should I proceed as I don't want to come across as pushy however I worry that they have just abandoned the project after receiving some of the work.

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• Official comment

  

  Natalie

  • February 26, 2020 13:22

  Hello,

  Thank you for your message and I apologise for the inconvenience you are having.

  I have now opened a ticket with our customer experience representatives and they shall proceed and email you in order to help you out with your case.

  Thank you for your patience.

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  Rashidah

  • February 25, 2020 08:01

  I have the same exact proble. I just got awarded another contract here and I dont know if i can trust this platform

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