Overcharged

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Toyah

• April 21, 2020 19:17

Myself and the freelancer agreed on £90 I approved £90 but I can see from my bank that I have in fact been charged £99.60 I want the £9.60 refunded.

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  Kristal

  • April 22, 2020 14:26

  Hello Toyah,

  Please find our T&C's in the link below, continue to section 8 for further details about your question

  https://www.peopleperhour.com/static/terms

  If you feel you still require assistance after please do not hesitate to contact our CS support team by using the following link

  https://support.peopleperhour.com/hc/en-us/requests/new

  Kind regards,

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  Tim

  • April 13, 2021 04:59

  This should just be included in the list price. You must get sick of answering this complaint, and you have a fixed formula to work it out.

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