Payment Queries

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Donene

• June 03, 2021 06:24

Good morning PPH team,

I trust that you are having a day brimming over with goodness.

Please can you tell me why payments to my Paypal account is taking 6-8 days to process? I am not a new PPH freelancer and have been working for several months, why is there this hold-up with payments over the last 6 weeks please? If the money is paid and the work is done, the buyer has signed off and is happy, why the hold-up? I understand that protocols have been added for more security, but 6-8 days before a payment goes through? Please help me understand? 

Have an absolutely spectacular day,

Kind regards,

Donene

 

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  Donene

  • June 04, 2021 07:29

  Thank you Admin support team, you have been absolutely amazing and when I used the LIVE CHAT option, my query was attended to immediately and resolved within 24 hours. All my payments have been processed, you are amazing PPH!!!

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