UNFAIR WITHDRAWAL RESTRICTIONS
When buyers want more for their money than agreed PPH takes very unfair action against the seller. There should be a way for the seller to close the job after a period of time with no communications from buyer.
I have a case right now where buyer is refusing to close of a job despite my best efforts to sort things out. Buyer has wanted more than originally agreed and PPH are on his side as he claims the jobs is not finished simply by leaving the job open.
We as sellers should be able to close jobs off after a set amount of time of inactivity on the work stream.
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Official comment
Many thanks for your message.
I can see that you have already opened a ticket with us, therefore, one of our customer support agents will reply to you asap.
Thank you!
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