I've been insulted by a buyer for not understanding well the instructions.

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Esmeralda

• November 12, 2019 14:16

Hello!

I just was insulted by a buyer that I send a proposal to, because I didn't understood very well the instructions.

I am very offended by this.

I am working on this website for 6 years and it's the first time this happends to me.

What should I do?

Thank you in advance for your support!

-1

• Official comment

  

  Natalie

  • November 14, 2019 08:55

  Hello Esmeralda, 

  I am very sorry for your bad experience. I have now opened a ticket with our customer support representatives in order for them to take over the case and take the appropriate action. This is something we take very seriously and I thank you for providing us the feedback. 

  We shall review the case, 

  Thank you. 

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