getting a freelancer to contact me

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Tim

• November 24, 2019 10:06

Hi.. I have a tech project started 2 months ago, the freelancer has taken the deposit and until November 13th been very responsive - since then nothing, despite me also emailing a gmail address I have for him.  

there is no other PPH activity on his page.

I am tempted to threaten to post a bad review but am really needing any way for him to get back to me - if it is to say he cannot do the project, at least I then know...

any advice?

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• Official comment

  

  Natalie

  • November 26, 2019 12:15

  Hello Tim, 

  Thank you for your message. We urge our buyers to always proceed and communicate with their freelancers under the workstream. Most of the times they always reply back. 

  I have now opened a ticket with our customer support representatives in order for them to review the case asap. 

  Thank you for your patience. 

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