Still no payment over 2 weeks later

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Lucy

• June 30, 2021 14:54

Hi all,

Sorry for another one of these posts! But I've just had a disturbing conversation with one of the PPH team:

The more work and more earnings a Freelancer has, the more priority we will provide to her/his clearing times. How is that unethical?

The delay of your withdrawal is indeed problematic.

This is all they said then refused to talk to me further or address my complaint and disconnected.

Has anyone else been getting these kind of responses? I think it's rather unprofessional as we are simply requesting an update on our funds clearing?

I certainly won't be accepting any more work through PPH now if that's their attitude and given how much money is pending.

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  Dan

  • July 05, 2021 10:02

  The just pointed me to their blog post when I tried to chase my money and then closed the support ticket.

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  Rachel

  • July 06, 2021 10:55

  Hi Lucy!  Incase you haven't already, join the conversation here:

  https://support.peopleperhour.com/hc/en-us/community/posts/4403556666001-An-Open-Letter-to-People-Per-Hour-Please-Comment-Below-on-Payments

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  Rachel

  • July 06, 2021 11:51

  Hi again,   You can now add your name to a letter of complaint about new clearing periods - please join us!

   

  https://support.peopleperhour.com/hc/en-us/community/posts/4403610452625-Add-your-names-to-an-open-letter-of-complaint-on-new-payment-processing-times

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  Jean

  • July 28, 2021 20:04

  So this new 14 days clearance  is not 14 days but another 2 days added on to this. How thick does PPH think we are. End of for me. Would not trust this company with by buyers money or mine. Finished.

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