Withdrawal from account.

Several attempts , almost 2 years now I had asked why The amount to withdraw ($26) cannot be smaller or equal to the withdrawal fee $29.99.

No one has yet been able to explain in "layman's terms" plain English if I have $56.89 and I leave the fee of 29.99 why is the rest of the requested money in the amount of $26.00 not able to be transferred to my account?

I have already paid a transfer fee as well. I mean, so not only do I pay a transfer fee from euro to US but also the withdrawal fee so what is the problem of not being able to withdraw what I request?

If the admin, site owner or whoever can send me what I request, I would be thankful and then i would like to delete my account.

Thank you,

From Frankie.

Official comment

Community

July 26, 2021 17:17

Hi Frankie, I've raised a ticket for you with our Customer Service Team so I hope they can help you resolve this issue asap.

Best wishes,

The Community Team

Nigel

July 25, 2021 05:28

Hello Frankie,

I was just looking around the community and saw your post. I believe if you were to include the transfer fee of $29.99 into your withdrawal amount it should be processed and your receiving amount will be $26.

In layman terms your withdrawal amount = Transfer charge ($29.99) + $26.

Frankie

July 25, 2021 20:17

Okay I put 56.00 withdrawal fee and still not working.

Muhammad

July 30, 2021 16:55

Please put 56 where you have put 26 and it will auto deduct the withdrawl fee from it

Withdrawal from account.

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