Unresponsive Freelancer

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Eduardo

• August 23, 2021 20:45

Hi, i contacted a Freelancer last Thursday based on the type of work he does. I described the project I have in mind and paid an initial 16 euros. He acknowledged this by saying “cheers for the payment” but I haven’t heard back from him since with his input, ideas or proposed new steps. I’ve chased him twice. What should I do and what are my options please.

thankyou very much in advance.

Eduardo

 

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• Official comment

  

  Community

  • August 24, 2021 08:11

  Hi Eduardo, thanks for reporting this but we're so sorry to here what's happened.

  For future reference, the best thing to do here would be to contact the customer support team immediately to make them aware.

  Typically, you can do this through email at support@peopleperhour.com or by raising a support ticket. 

  However, we've raised an urgent ticket for you now and a member of the team will be in touch as soon as they can to get this resolved. 

  Best wishes, 

  The Community Team

   

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