Escrow Refund

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Sylvester

• September 02, 2021 19:48

I agreed a lower price with my freelancer as the work was incomplete. I have now paid this. How do I withdraw the remaining balance? I want to transfer it to my bank account so I can take the cash out.

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• Official comment

  

  Community

  • September 03, 2021 09:13

  Hi Sylvester, 

  Thanks for your message. You will need to raise a refund request for the amount. Once the refund is processed, you will be able to withdraw the funds from your PeoplePerHour wallet to your bank account. 

   

  Please head to your workstream and click on "Request refund" to start the process ☺️

   

  Hope this helps! 

  Best wishes

  The Community Team

   

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