change name

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Rohullah

• September 22, 2021 13:26

Hello 

I'm trying to change my last name, so I contacted the customer support mention the problem and they reply back asked about the origination  of the current last name.

when I answered them, it has been two days I'm waited for their reply plus I'm not even able to register a new ticket.

it has been less than a week since I joined peopleperhour and I got my first order done now the review is waited the fund raising is waited as I didn't connect my paypal account.

I really don't feel well with such a situation.

can anyone please help some how.

Thanks 

0

• Official comment

  

  Community

  • September 23, 2021 12:54
  • Edited

  Hi Rohullah, we're sorry to hear that you've experienced a long wait time with our customer service team.

  I'm delighted to see a member of the team responded to your query earlier today. Unfortunately, due to a high demand in support, thee team are dealing with delays - we do apologise for any inconvenience this may have caused. 

   

  Please be assured that when you raise a support ticket or have emailed support@peopleperhour.com, a member of the team will respond to you as soon as they are available and help resolve your query.

   

  Best wishes

  The Community Team 

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