Unable to link my account with Payoneer

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Saad Naeem

• October 01, 2021 22:46

Hi There,

 

This is Saad. I am unable to link my Payoneer with my PPH account. Can somebody please help me ix this issue. I have an order in queue and we are unable to raise invoice. Please help me fix this problem.

 

Kind Regards

Saad Mir

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• Official comment

  

  Community

  • October 04, 2021 10:26
  • Edited

  Hi Saad, thanks for your question - apologies for the delay in getting back to you. 

  I can see a member of the support team has responded to your query earlier today, but to confirm, to link your Payoneer account to your PPH account, please ensure that the Payee name matches your profile name.

  I'm afraid if there is a mismatch between these two accounts, then it will not link up. 

  If you're still running into some trouble with this, please continue to speak to our support team who will be happy to help.

  Best wishes,

  The Community Team 

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• 

  Saad Naeem

  • October 05, 2021 08:30

  Hi,

   

  Thanks for coming back.

   

  I believe on both accounts, names are the same. I am sending you screenshots. Kindly see and let us know.
  
  

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