Client not paid the work or responding to my messages.

Hi,

I was working on a project #3319795 for a client i have worked with before.

This was a direct contact project that strarted on 25th june 2021

that's like more than 3 monts ago.

The project was a propaganda style poster design, client shared with me design

inspiations, i started to work and next week on 30th june i sent him

previews with many design concepts i created.

After that no repsonse from him, i kept comunicting ,have sent 5 messages in

3 months period, last message i sent him asked to release the deposit ,sent the invoice and if he wants to continue later that's fine but it's already 3 months waiting from my side so i will ask for payment as it doesn't seem that we move on with this.

It was nota big project to wait +3 months ,it was doable in a week

so please at least release the deposit i invoiced

as i waited ennough and kept messaging him.

Official comment

Community

October 05, 2021 08:08

Hi Rob, sorry to hear about your experience!

We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available.

To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help.

Best wishes,

Community Team

Client not paid the work or responding to my messages.

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