Partial refund
I hired a designer to help me develop a logo. They have done three revisions, after which I understood that I would not like to continue working with them. Since they have done work for me, I would not like to have a complete refund but a partial one. They don't know how to do it. How do I get my partial refund back?
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Official comment
Hi Mihail, thanks for your question.
This will need to be further investigated. We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. Please advised that the support team do not operate at the weekend, so it may be next week until you get a response.
To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help.
Best wishes,
The Community Team
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