Need help, refund didn't get to my bank

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Julián

• November 25, 2021 21:06

Hello, on November 1. We were supposed to get a refund in our card. The detail in our account seems to be refunded automatically but we have no receipt or registry from that movement in our home banking.

We would like to ask what happened to that.

Thanks in advance,

Julián

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• Official comment

  

  Community

  • November 26, 2021 13:31

  Hi Julian, 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. 

  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help. 

  Best wishes,

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