i can't change my profile

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Ilias

• December 08, 2021 16:50

After the three atempts of submiting i can't change photo of me and add some facts about me. It doesn't save anything!!!!!!!

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• Official comment

  

  Community

  • December 09, 2021 10:51

  Hi Illias, 

  The reason why your profile picture may not have been uploaded immediately is that it's waiting to be approved by the moderation team. This doesn't mean that it wasn't unsuccessful, it just means that it's still to be reviewed ☺️

  Please allow 24 hours for this change to be applied and ensure that the profile picture you're changing to is a picture of yourself and not a logo or cartoon. If you are registered under a company, however, a company logo is acceptable. 

  Hope this helps! 

  The Community Team 

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  Ilias

  • December 09, 2021 16:57
  • Edited

  Now i have this problem. 
  

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  Community

  • December 10, 2021 11:18

  Thanks for getting back to us! 

  So sorry to hear your application got rejected. 

  There is a very vigorous moderation process in place to ensure we protect other freelancers on the platform.

  We've put together a rejection guide that may provide more insight into why your application may have been rejected. 

  https://bit.ly/3k41Vn7 

  Thank you for applying.

  Best wishes,

  Community Team

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