available balance different from what is being processed.
why is available balance different from what is being processed?
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Official comment
Hi Mbithe,
The balance is different due to the freelancer fees (+ VAT) that would have been deducted.
You can read more about this in our T&Cs in section 8.2.
Please be aware that there is a 2 week clearing period, your funds will be available after this time. You can read more about this process here.
You can then request a withdrawal of your money which is an additional 2 working days to be processed by the PPH team.
Hope this helps and for any further questions, please email support@peopleperhour.com, and a member of the team will be happy to help.
Best wishes,
The Community Team
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