Change User name

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Arham

• December 10, 2021 15:41

HI, I am very happy to be a part of your biggest freelancing site and just want to change my username. Kindly change my user name to Qaiser abbas. I will be very thankful to you. Looking forward to your reply.

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• Official comment

  

  Community

  • December 13, 2021 10:48

  Hi Arham, 

  Thanks for your message! To change your username you need to speak with customer support.

  We've had a look into this and can see that you've been in touch multiple times. I'm afraid, due to how our internal system works where tickets are sorted based on the date of a customer's last reply, this has pushed your query to the back of the queue.

  This, combined with no weekend cover, has unfortunately caused delays - we're very sorry! 

  Please be assured that we have your ticket and a member of the team will respond to you as soon as they are available. We really appreciate your patience. 

  Best wishes

  The Community Team 

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