withdraw Request

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farrukh

• December 14, 2021 22:18

Hi, 

 

My client pay my invoice and money (USD 235) showing in my PPH wallet, when I withdraw my funds, its say insufficient balance, 

Please, can you tell me why it's showing insufficient balance?

 

Kind Regards, 

farrukh

 

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• Official comment

  

  Community

  • December 15, 2021 10:19

  Hi Farrukh, thanks for your question. 

  It's likely that your are experiencing our payments process which is a 2 week clearing period. You can read more about this process here. 

  After this time, you can then request a withdrawal of your money. You will need to wait 2 working days for this to be processed and once it has, it should reach your chosen payment method. 

  If you need any further assistance, please email support@peopleperhour.com and a member of the team will be happy to help. 

  Best wishes

  The Community Team

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