W?here is customer services

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Peter

• December 21, 2021 10:28

Why doesn't this site post an email address for customer services?  This is very poor.....I'm trying to pay an excellent supplier for a project but the payment syatem refuses to accept my business credit care which is exactly the same that was accepoted for the escrow.  The error message says contact customer services who seem invisible.  I think this is extremely inefficient......

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• Official comment

  

  Community

  • December 22, 2021 09:54

  Hi Peter, 

  Thanks for getting in touch and sorry to hear that you're disappointed with all of this. The email for customer support is support@peopleperhour.com. You can also find this info in our help article here.

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. 

  Thank you for raising this feedback - we really appreciate you taking the time to share this suggestion with us. We'll raise this feedback with our product team to make aware and to also review going forward. 

  Best wishes, 

  The Community Team 

   

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