Unable to withdraw my funds

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Adil

• January 01, 2022 02:31

I came back to PPH after about a year of break...got a project..... the client paid on time..but when I went to withdraw my hard money, there is 14 days of delays. What is happening here at PPH? are these guys even serious about doing business? This will be my last project here. Other platforms are much better

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• Official comment

  

  Community

  • January 04, 2022 11:44

  Hi there Adil, thanks for getting in touch and apologies for the delay over the Christmas break! 

  As a rapidly growing business, we have to follow stricter regulations and complete more checks before we can release payments that are made through our platform in order to protect our users. We can assure you that our processes, terms and conditions, and actions, all comply with current law. 

  The length of your clearing period will be determined by how much you have earned on PeoplePerHour in the previous two calendar months. This ranges from 3 days to 14 days. Following the clearing period, all withdrawal requests will be processed by the PeoplePerHour team within 2 working days. 

  You will be able to see your current clearing period on your profile. Head to Actions >> View Earnings and go to Control Panel. You can also read more about the different clearing periods and criteria here. 

  We are truly sorry that you feel let down by our new payments process. As always, please feel free to email support@peopleperhour.com if you have any other questions and a member of the team will be happy to help. 

  Best wishes, 

  The Community Team 

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