can't transfer money from escrow

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Oleksandr

• January 31, 2022 07:44

Good day Today is the 15th day since the bill was paid. But the funds on my PPH account have not arrived, they are still in Escrow. Please help me with withdrawing money.

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• Official comment

  

  Community

  • January 31, 2022 10:34

  Hi there Oleksandr, thanks for your message!

  After the clearing period, you can then request a withdrawal of your money, where your request will be processed by our payments team within 2 working days. 

  If it's been more than 2 working days since you requested the withdrawal, then please email support@peopleperhour.com where a member of the team will be able to look into this for you.

  Hope this helps! 

  Best wishes

  The Community Team 

   

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  Oleksandr

  • January 31, 2022 12:36

  maybe you misunderstood me the money for the project was on the deposit account for 15 days they still haven't been transferred to my pph account. so I can't demand a withdrawal. How to transfer funds from a deposit account to a pph account

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