My security questions keeps declining my answer even though it is right.

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Zarah Juliya

• February 02, 2022 17:33

My security questions keeps declining my answer even though it is right. I have updated it to a new security question but still shows the old one and continues to decline it. Please help.

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• Official comment

  

  Community

  • February 03, 2022 09:35

  Hi Zarah, sorry to hear you're running into some trouble. 

  We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available. 

  To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help. 

  Best wishes,

  Community Team

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