Payment Clearance on Offers

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Yvie

• February 15, 2022 12:30

Hello,

I've made payments on two offers and on both of them there is a message saying the payment will clear 'in a few minutes'. This was 3 hours ago. 

Can anyone tell me why it is taking so long to clear and if anything can be done about this?

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• Official comment

  

  Community

  • February 15, 2022 17:20

  Hi Yvie, sorry to hear this.

  We are currently experiencing a delay with our payments pay-in processing due to a technical issue.

  In this case, we've raised a ticket for you and a member of the team will be in touch as soon as they can to talk you through the next steps. 

  Please be aware that while the team works to resolve this issue, payments will take longer than usual to process. We hope to restore this back to normal operations asap and will update all users as soon as the usual processing resumes.

  You can also read more about this in an update posted here. 

  Best wishes, 

  The Community Team

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  Muhammad

  • February 15, 2022 18:09

  Please note this the clock is ticking for PPH now

   

  We are witnessing the end of a great platform unfortunately .....

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