Need to change my location

Follow
Stacey

Hi PPH,

I'm new here but my location on my profile is wrong and I need your help to change it. Your submit request button doesn't work and I find no contact details for any support, which isn't great. The location feature also is not very accurate. I set up this profile in the UK, went on a work trip to Portugal for a few days, and now it's set to that location with no option to edit.

Please can you get in touch with info on how to amend?

Thanks,
Stacey

0

Comments

1 comment

Date Votes
  • Official comment
    Community
    • Edited

    Hi Stacey, welcome to the platform, and sorry to hear you're having some trouble! We appreciate you providing this feedback. 

    I'm afraid there isn't a way to change your location manually and you'll need to get in touch with the customer support team in order to get this corrected - sorry about that! 

    We can see you've been in touch with the support team about this and your location has successfully been updated. 

    For future queries where you need to contact the team, you can also check out our handy Contacting Customer Support guide for further help. 

    Best wishes,

    The Community Team

    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post