Withdrawal not processed

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Aarthy

• March 30, 2022 05:28

Hi,

Anyone else facing issue with payment processing? I was informed by customer support that there is a system error and they have no idea when withdrawals will get processed

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• Official comment

  

  Community

  • March 30, 2022 09:37

  Hi both, thanks for getting in touch and sorry to hear you've been waiting a while for your payments to be processed. We're currently looking into this and have created new tickets for you - these will be escalated to the appropriate team to investigate further. 

  Once there is an update about your withdrawal, you will be informed by a member of our support team. 

  Best wishes and thanks for your patience, 

  The Community Team

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  Andy

  • March 30, 2022 07:08

  Yep. mine's been "pending" since last Thursday..

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  Amer

  • March 30, 2022 12:17

  the service becomes very bad, the delay of payment. has nothing been solved till now? What are your issues?

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  Aarthy

  • March 30, 2022 13:58

  My payment got processed one hour back

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  Jasna

  • March 31, 2022 17:36

  2 of my very delayed withdrawals were finally processed today but I have another one due tomorrow so I'm hoping this one will not be delayed. 

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  Vicky

  • April 01, 2022 11:21

  Why are some payments being processed and not others? Surely if there were technical issues, they wouldn't be able to process any payments?! Also, why is there no notification on the homepage about withdrawal issues? It all seems very suspicious to me, and to be honest I'm really starting to lose faith in the platform after being loyal for 7 years plus. I'm waiting for 4 payments now, one from Thursday 24th March and the others from the beginning of this week. I really don't feel like taking on any more work until I can be sure I'm going to get paid. This seems to be happening more and more frequently, and it's not fair when we've worked hard for our money.

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  Steven

  • April 28, 2022 14:37

  Having the same issue right now, it's so stressful. Bills coming out of my bank, getting god knows how many charges. and they are sitting on my money. 

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  Amer

  • April 29, 2022 21:41

  Why the withdrawals is still stuck and not pass? Why you keep the money?

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