Client not paid the work or responding to my messages.

Client become unresponsive to my messages/ invoice.

I worked on the project made all the changes updates that were requested from the client.

It's going on for months, client response slowly every 2 weeks after i write to him and send updated designs, made the changes sent him back for review ..another two week passed.

The project is completed, client not responded to my last 5 messages sent in the last month.

I messaged again and sent the invoice a week ago , still no reesponse, while he was online today Mar 31 2022.

Please contact him or help me sort out this, it's not the first time this happens here.

Thanks

Official comment

Community

April 01, 2022 14:55

Hi Rob, thanks for getting in touch, and sorry to hear what happened.

We have raised a ticket for you on our customer service system for this issue, a member of the team will get back to you as soon as they are available.

To make sure we pick up your issue as quickly as possible in the future, please email support@peopleperhour.com. You can also check out our handy Contacting Customer Support guide for further help.

Best wishes,

The Community Team

Client not paid the work or responding to my messages.

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