I couldn't attach my file

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Wabi
I've finished a project of translation from English to German and I wanted to attach it and send it to the client I was selected by but it doesn't work and added a payment method which is my bank account and should I wait until my payment method will be approved by PPH so I can send my finished work or what. How does it function? Would I lose my offer until I become the confirmation or what? I put in it sweat, blood, and tears .
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  • Official comment
    Community

    Hi Wabi, sorry to hear you're having trouble with attaching a file. 

    We've raised a ticket for you with our customer support team. They will be in touch as soon as they are available to help with the issue you're having and talk you through the next steps. 

    It sounds like the file you're attaching could be too large, but our team will need more information before being able to get this resolved. 

    Best wishes, 

    The Community Team

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