releasing funds in escrow account
I've just completed a job on People Per Hour my client has paid the invoice but I can't release the funds, it says funds are available but not accepted for withdrawing
please help
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Official comment
Hi Ian,
To withdraw your money, you will need to first go through a clearing period that lasts approximately 2 weeks, depending on your profile. You can read more about this below:
After this time, you'll then be able to withdraw your funds, which typically takes 2 working days to process.
To complete a withdrawal request go to Actions >> View Earnings on your profile.
You will also be able to see your current clearing period on the View Earnings Page, under the Control Panel section.
Hope this helps. Any further questions, please raise a support ticket and a member of the team will look into this further.
Best wishes,
The Community Team
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